- How long will my pet remain at the clinic?Unlike many clinics that hold pets for days in storage awaiting pickup from an out of area third party cremation provider, Shore Pet Cremation responds immediately. Your pet is brought into our licensed, professional care right away. We personally oversee every aspect of the cremation process at our licensed funeral establishments, ensuring your pet is never left waiting or handled by an outside service.
- What happens if a death occurs after hours, on a holiday or weekend?Shore Pet Cremations licensed staff is available around the clock, every day of the year, to provide immediate, compassionate support. If a pet passes outside of regular hours, our trained and licensed staff are ready to respond immediately, providing compassionate care and guidance, and ensuring your beloved companion is handled with dignity and respect from the very first moment.
- Are they a licensed establishment in death care?Shore Pet Cremation is fully licensed with the Maryland State Board of Morticians and Funeral Directors and operated by a long-trusted local funeral home family, Fellows, Helfenbein & Newnam Funeral Home. Care, and is never outsourced. This level of professional oversight and family dedication ensures your beloved companion is treated with the highest standards of care.
- How do I know the cremated remains belong to my pet?
Every cremation at Shore Pet Cremation includes a certificate confirming your pet’s identity, backed by strict professional procedures and overseen by our licensed staff.
- How is my pet transported?Shore Pet Cremation personally transports by our trained, licensed staff with the utmost respect and care.
- How is my pet identified throughout the process?Unlike other pet cremation companies, Shore Pet Cremation follows a strict identification and tracking process to ensure you receive the cremated remains of your beloved pet—and only your pet. From the moment your pet enters our care, they are assigned a unique identification tag and number that stays with them throughout the entire process. This tag accompanies your pet during transport, throughout the cremation itself, and during the return of the cremated remains. Each step is carefully documented and verified by our licensed and trained staff at our licensed funeral establishments, providing complete transparency and peace of mind.
- What if my pet passes at home?Shore Pet Cremation offers pickup directly from your place of residence or families can bring their beloved pet to one of our local funeral homes. With locations available 24/7 in Centreville, Kent Island, Chestertown, Easton, Greensboro and Millington, we make it convenient for all on the Eastern Shore.Shore Pet Cremation also transports from area veterinary clinics that choose to provide a high level of care and oversight when caring for a deceased pet.
- How long does the process take?
Your pet’s remains are typically ready within 3–4 days, with expedited options available, through Shore Pet Cremation. By owning and operating our crematory we can work within your requests and needs.
- What memorial options and keepsakes are available?A thoughtful selection of urns, keepsakes, paw prints, and custom memorials allows families to honor their companion in a meaningful way. Shore Pet Cremation provides a wide variety of options for memorialization.